Support
How can we help?
EatLose is currently in beta. Tell us what happened, which iPhone you use and what you expected to see.
Account and sign-in
Use the same email address you used to create your account. If a sign-in link has expired, request a new one and open only the newest email. A temporary connection error should let you retry without re-entering your email.
Apple Health
Apple Health is optional. You can review or change access in iPhone Settings → Health → Data Access & Devices → EatLose. Manual meal and weight logging remain available without it.
Meal estimates
Photo, voice and text analysis produce estimates rather than exact measurements. Review the ingredients, amount and nutrition details before confirming. If a result looks wrong, edit it or use manual entry.
Contact support
Email support@eatlose.com. Please do not include medical records, passwords or other sensitive information.