Privacy policy

The short version

EatLose is designed to give you control over what you share and what becomes part of your diary. Meal analysis remains a draft until you confirm it. Apple Health access is optional and can be changed in iPhone Settings.

Information EatLose uses

• Account information: your email address, account identifier and the profile details you choose to provide.
• Meal and weight records: confirmed meal estimates, edits, daily weight and plan information needed to provide app features.
• Meal analysis inputs: a photo, voice transcript or text description only when you ask EatLose to analyse a meal.
• Optional Apple Health data: only the categories you choose to permit, such as weight, steps, active energy and resting energy.

How information is used

Information is used to operate your account, estimate daily energy balance, create the features you request, protect the service and understand technical failures. EatLose does not use health data for advertising.

AI meal analysis

AI analysis is optional and is requested at the point you choose to analyse a meal. Meal photos or descriptions may be sent to a contracted AI service to produce an editable estimate. Raw Apple Health records are not sent to an AI service. A result does not change your diary until you review and confirm it.

Storage and retention

Account and confirmed app records are stored using service providers needed to operate EatLose. Temporary meal photos are removed after the analysis workflow and are not reused for advertising or model training by EatLose. Security backups and system logs may remain for a limited period where necessary to keep the service safe and reliable.

Your choices

You can decline Apple Health access, use manual logging, edit an estimate before confirming it and change permissions later. You can also request access to, correction of or deletion of your account data.

Age and wellbeing

EatLose is intended for adults aged 18 and over and provides general wellness guidance. It does not provide medical advice, diagnosis or treatment.

Contact

For privacy questions or data requests, email privacy@eatlose.com.